Pricing
Transparent, Predictable Pricing
No hidden fees. No surprise charges. Choose the plan that fits your needs and scale up as your business grows.
Starter Support
Essential IT support for small teams that need reliable help without the overhead.
- Remote helpdesk support
- Business hours coverage (M-F 9-6 EST)
- 24/7 system monitoring
- Ticket tracking & reporting
- Basic security monitoring
- Monthly performance reports
- Vendor coordination
- Security hardening
- Backup management
- After-hours emergency support
- Quarterly business reviews
- Dedicated account manager
Teams of 5-15 with basic IT needs
Growth IT + Security
Comprehensive support with security baseline for growing businesses.
- Remote helpdesk support
- Extended hours coverage (7AM-9PM EST)
- 24/7 system monitoring
- Ticket tracking & reporting
- Advanced security monitoring
- Monthly performance reports
- Vendor coordination
- Security hardening (127-point baseline)
- Backup management & verification
- After-hours emergency support
- Quarterly business reviews
- Dedicated account manager
Teams of 15-50 with security requirements
Enterprise Managed
Full-service IT management with priority support and strategic guidance.
- Remote helpdesk support
- 24/7 coverage including weekends
- 24/7 system monitoring
- Ticket tracking & reporting
- Advanced security monitoring + EDR
- Monthly performance reports
- Vendor coordination
- Security hardening + compliance support
- Backup management & DR testing
- After-hours emergency support
- Quarterly business reviews
- Dedicated account manager
Teams of 50-200 with complex needs
Plan Comparison
See what's included in each plan at a glance.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Support Hours | M-F 9AM-6PM | 7AM-9PM | 24/7/365 |
| Response Time (Critical) | 4 hours | 1 hour | 15 minutes |
| Security Baseline | Basic | 127-point | 127-point + EDR |
| Backup Management | - | Included | Included + DR |
| Vendor Coordination | - | Included | Included |
| Business Reviews | - | - | Quarterly |
| Account Manager | - | - | Dedicated |
Add-On Services
Enhance your plan or engage us for specific projects.
On-Site Visit
Hands-on support for installations, assessments, or training.
Security Assessment
Comprehensive security audit with findings report and remediation roadmap.
Automation Sprint
Rapid automation development for a specific workflow or integration.
Cloud Migration
Full-service migration to cloud infrastructure with zero downtime.
Custom Development
Web applications, dashboards, and integrations built to your specifications.
Compliance Package
Gap assessment and remediation support for HIPAA, PCI-DSS, SOC 2, etc.
Pricing FAQ
Common questions about our pricing and billing.
No setup fees for monthly plans. Onboarding and initial configuration are included in your first month of service. For larger deployments, we may recommend a dedicated onboarding project quoted separately.
Not Sure Which Plan Is Right?
Let's talk about your specific needs and find the perfect fit for your business.